Continuous Glucose Monitors (CGMs)

If you are concerned about your health at any time based on the CGM readings, please contact your primary care physician or urgent care immediately. If, for any reason, a medical professional instructs you to remove the device, please do so, then contact our support team for additional help.

What is a Continuous Glucose Monitor (CGM) and how does January use it?
A continuous glucose monitor automatically tracks interstitial glucose levels, throughout the day and night. January uses a CGM to continuously pull glucose...
Thu, 20 Jan, 2022 at 11:00 PM
Do I receive a CGM reader?
No! The cool thing about the CGM that we use is that you don't need a reader to scan your CGM. You’ll use your smartphone to scan the glucose sensor.
Thu, 20 Jan, 2022 at 11:01 PM
How should I apply my CGM?
Before you apply your CGM, you will want to find the best place to apply the sensor. The best placement is usually:  On your non-dominant arm  On the ...
Thu, 20 Jan, 2022 at 11:04 PM
Does inserting the CGM hurt? What does it feel like to wear the CGM?
Although the CGM has a small needle, most people only feel a slight pinch when inserting it.  Once applied, most users do not notice the CGM. For m...
Tue, 3 Aug, 2021 at 10:52 AM
Can I see the information from my asynchronous telehealth consultation that led to my CGM prescription?
Yes! You can log into your January account and see your Prescription Consult Report at any time.
Thu, 20 Jan, 2022 at 11:05 PM
How frequently do I have to scan my CGM?
The CGM can only recall and upload data for 8 hours, so we highly recommend asking users to scan at least once every 8 hours to ensure no data is lost.
Thu, 20 Jan, 2022 at 11:11 PM
What should I do if I see very high or low blood glucose readings?
A CGM cannot be used to completely replace a blood test for making decisions about diabetes, other diseases, or other health needs.  If you see continued hi...
Fri, 23 Oct, 2020 at 9:08 AM
Why is my 14 Day FreeStyle Libre reading different than my finger prick reading?
Rather than measuring blood like a finger prick system, the 14 Day FreeStyle Libre sensor measures a thin layer of fluid that surrounds the cells of a tissu...
Mon, 2 Aug, 2021 at 3:14 PM
Can I take a shower with my CGM?
It is ok to take a shower with the CGM.  If you are concerned about your health at any time based on the CGM readings, please contact your primary care ...
Fri, 23 Oct, 2020 at 9:09 AM
Can I wear my CGM in a sauna?
The ideal temperature range as defined by Abbott is between 50 ºF and 113 ºF. We’ve heard from members who did wear their CGM in hotter environments (ie: sa...
Thu, 20 Jan, 2022 at 11:15 PM